How can we help?

Click Get Started on our homepage or visit the Register page. Fill in your name, email, and password. Once registered, you'll receive a confirmation email. Complete your KYC verification to unlock full platform features.

On the login page, click Forgot password? and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.

Email changes require identity verification. Go to Account → Settings and submit a change request. Our support team will verify and update your email within 24 hours.

We currently support Bitcoin (BTC), Ethereum (ETH), and Litecoin (LTC). Each has its own wallet address — make sure you send the correct coin to the correct address to avoid permanent loss.

After you click "I've Sent It", your deposit enters a pending state. Our team confirms it manually after blockchain verification, which typically takes 10–30 minutes. You can track the status on your deposit confirmation page.

The minimum deposit is $10 USD equivalent in cryptocurrency. Deposits below this threshold will not be credited.

Crypto withdrawals are typically processed within 24 hours after admin review. Bank transfers may take 1–3 business days depending on your bank. Your balance is held immediately upon request.

While your withdrawal is still Pending, you can contact support to cancel it. Once it has been approved and sent, it cannot be reversed.

Navigate to Stocks in the sidebar, click any company to open the trading page, enter the number of shares, and click Buy. Confirm on the next screen. Your balance is deducted immediately and shares are added once our team processes your order.

Yes. All prices are pulled live from Finnhub each time you load a page. Charts are powered by TradingView and update in real time.

Investment plans are admin-defined packages with a fixed ROI and duration. You deposit a set amount and earn returns automatically over the plan period. Returns are credited to your wallet once the cycle completes.

KYC (Know Your Customer) is a legal identity verification process required by financial regulations. It protects you and the platform from fraud. Higher KYC tiers unlock higher withdrawal limits and access to premium investment plans.

KYC is typically reviewed within 24–48 hours. You'll be notified by email once your verification is approved or if additional documents are needed.

All data is encrypted in transit using TLS/SSL. Passwords are hashed and never stored in plain text. KYC documents are stored in encrypted storage and only accessible by authorised personnel.