Legal

Privacy Policy

How we collect, use, and protect your personal information.

Last updated: June 2026

This Privacy Policy describes how Tesla Investment Management ("we", "our", or "us") collects, uses, and shares information about you when you use our platform, services, and website. By using our services, you agree to the collection and use of information in accordance with this policy.

Section 1

Information We Collect

We collect information you provide directly to us when you create an account, make transactions, or contact support:

  • Full name, email address, and password
  • Date of birth, phone number, and residential address
  • Government-issued ID and selfie for KYC verification
  • Financial information including transaction history and wallet addresses
  • Communications you send to our support team

We also automatically collect certain technical data when you use our platform:

  • IP address, browser type, and operating system
  • Pages visited, time spent, and navigation patterns
  • Device identifiers and cookie data

Section 2

How We Use Your Information

We use the information we collect to operate and improve our platform:

  • Create and manage your account
  • Process deposits, withdrawals, stock purchases, and investment plans
  • Verify your identity through KYC procedures
  • Send transaction confirmations and account notifications
  • Detect, prevent, and respond to fraud or security incidents
  • Comply with legal and regulatory obligations
  • Improve platform features and user experience

Section 3

Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Service providers who assist in operating our platform (e.g. cloud hosting, email delivery)
  • Regulatory authorities and law enforcement when required by law
  • KYC and identity verification partners
  • Financial data providers for market data and pricing (e.g. Finnhub)

All third-party service providers are contractually required to handle your data securely and only for the purposes we specify.

Section 4

Security

We implement industry-standard security measures to protect your personal information, including:

  • TLS/SSL encryption for all data in transit
  • Encrypted storage for sensitive data at rest
  • Regular security audits and penetration testing
  • Strict internal access controls and authentication requirements

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Section 5

Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse platform usage. Types of cookies we use:

  • Essential cookies — required for the platform to function (e.g. session management)
  • Analytics cookies — help us understand how users interact with the platform
  • Preference cookies — remember your settings and personalisation choices

You can control cookie behaviour through your browser settings, though disabling essential cookies may affect platform functionality.

Section 6

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate or incomplete data
  • Deletion — request deletion of your personal data, subject to legal obligations
  • Portability — receive your data in a structured, machine-readable format
  • Objection — object to certain processing activities
  • Restriction — request that we limit how we use your data

To exercise any of these rights, contact us at privacy@teslainvest.com. We will respond within 30 days.

Section 7

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for longer periods where required by law — for example, financial transaction records are retained for a minimum of 7 years for regulatory compliance.

When you close your account, we will delete or anonymise your personal data within 90 days, except where retention is required by law.

Section 8

Children's Privacy

Our platform is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will delete it immediately. If you believe a minor has registered on our platform, please contact us at privacy@teslainvest.com.

Section 9

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. Your continued use of the platform after the effective date of the revised policy constitutes your acceptance of the changes.

Section 10

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@teslainvest.com
  • Address: Tesla Investment Management, 1 Tesla Road, Austin, TX 78701